Shipping Policy
Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Shipping Destinations
We currently ship to the United States and the United Kingdom.
Delivery Time
Estimated delivery time is 7 business days from the date of shipment.
Shipping Costs
Shipping costs are calculated at checkout. Any free shipping offers will be displayed on the website.
Order Tracking
Once your order has shipped, you will receive a tracking link via email. Please allow 24–48 hours for tracking to update.
Delays
We are not responsible for delays caused by customs, couriers, or unforeseen events (weather, strikes, etc.).
Incorrect Address
Please ensure all shipping details are correct. STRUCTURA is not responsible for lost packages due to incorrect addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact contact@shop-boomba.com within 7 days of receipt for assistance.